The Digital Divide: Technology Barriers A Reality For Clients and Staff

Abrigo counsellors working digitally face challenges with clients without technology

Abrigo counsellor Marta Santos works with her clients virtually on daily basis because of the COVID-19 pandemic. The days of in-person sessions disappeared mid-March 2020.

What has been clear over the last 10 months is that some Abrigo clients do not have the digital technology – a cellphone, laptop, iPad or even an email address – they need to scrape by in the digital world. This creates challenges for both the client and the counsellor.

Learn more about this issue and some solutions to the problem in Ms. Santos’ article published in the January issue of Discover Magazine: https://www.magazinediscover.com/2021/01/technology-barriers-a-reality-for-abrigo-clients-and-counsellors/